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Laura-SF's Port Reviews of Los Angeles,
Queen Victoria cruise in December 2011
Member Name: Laura-SF
Cruise Date: December 2011
Embarkation: Los Angeles
Destination: Hawaii
Member Review: Laura-SF's Queen Victoria Review
Los Angeles
Port Rating: 2.0 out of 5+
Embarkation & Disembarkation. This was truly a disaster. On embarkation, we were in the cruise departure area -- a massive room holding all 2000 passengers - it seemed simultaneously. Though Queen's Grill passengers, we had to queue up for a solid 45 minutes -- even though in a separate line. Admittedly, there was some problem with the computer system, but this was ridiculous for my mom to be expected to stand that long (she did sit down, although others were told they could not). Disembarkation was a free-for-all. First, we had to completely leave our room by 8 am, and sit in one of the large public rooms. Again, even though we were Queen's Grill, since we were taking the Cunard-provided-bus transportation to the airport, we had to sit with the other 1000 or so others doing the same. We sat there for a solid hour and a half. Then, off we went to the massive cruise terminal; I raced across to find our bags and haul them to where I could flag down a porter. The bags themselves were definitely beaten up and mishandled (I can imagine the luggage crew hurling them off the deck into the bins). The porter was super, I must say. He got us out to the bus, and on we went. We got to the airport -- 3 hours early. I only blame Cunard in that we should have been taken to a nicer place to wait as Crystal Cruises does, if we had to get off so early.

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