I'm sensitive to surliness, and most of the port workers in Baltimore, esp. on our return, were somewhere between don't-give-a-hoot and downright grumpy. I'm a single mom who was struggling to manage three kids and a mom in a wheelchair, and I thought they could've been much nicer and more helpful, in some cases, than they were. I'm not asking anyone to go out of their way, just to be nice, friendly, welcoming, maybe give helpful answers to questions instead of incorrect ones.
I live in Baltimore but between the surly workers, the ridiculously-expensive parking, and the long sea days, I think next time it might be worth the flight to Florida, to cruise from there.