The guide was confusing and her English was poor. Livorno is pretty far away from Pisa and Florence. Good for those who want to make themselves an idea to return some other time. Too bad it was pouring.
As such you don't dock at the port but in the middle of the bay. Very beautiful location. Well organised tender service and you are in the middle of the town, with main landmarks, great shopping and beach within walking distance. Best stopover of the whole cruise.
The ship docks at the very end of the port so you need to take public transportation (easy and convenient bus line) to get to the centre. Nice location. Palma is a very nice place with very pretty city centre and great shopping.