Small but clean and friendly. Good place if you wish to wander off on your own. Ship berths right at the township. Neat little market nearby. Primitive Post Office but very helpful staff. No free Wifi nearby. Would be happy to return here.
Cunard set us free and there was little by way of assistance or organisation. I accept that it is not really their responsibility. But someone needed to. Buses were loaded in the car park where trucks, taxis and buses arrived and departed. No lines and no one taking control. Masses of people crushing the infrequent buses to the local downtown area.
The resultant disorganised chaos resulted in two elderly male passengers coming to blows and an elderly lady being knocked over. Many frustrated people that day. And - hey security guard. You could have stepped up here that day.
And at the end of the bus drive? Walmart! The free WiFi at Starbucks. Most folks ended up there. Wouldn't rush back.
If Hilo was a disorganised underwhelming disappointment, this place could not possibly be more different. Well organised. Professional, helpful people and a brilliant sight seeing tour on the hop on hop off open bus. Excellent driver/tour guide. Really knew his stuff. Plenty to see and do. Great shopping as well. Highly recommend. Would love to go back.