We were very disappointed. First, due to insufficient tenders being available with two cruise liners being in port at the same time, we were delayed from boarding for two hours. Furthermore, the journey was four hours to Christchurch, in a non-air-conditioned coach. A stop was made en route, where passengers were left for an hour at a venue that only necessitated a short break of 30 mins, which meant that the time left for Christchurch was only going to be 2 hours maximum. Christchurch being demolished following the earthquake offered very little in the way of refreshment outlets and the few available meant long waits to be served. The return journey was a miserable experience, as the non-working air-conditioning system dripped water on passengers. Two passengers had umbrellas, which were being passed up and down the coach as the water swished around and I had a hat that served as a bucket. No apologies from RC or offer of a refund.