Port Rating:

I booked my shore excursion months before the cruise, giving ample opportunity for them to be organized. It took a while to get there, once arriving we were passed out equipment. I booked a child excursion for my daughter, who is 12. They had NO EQUIPMENT that fit her. This includes a flotation device, snorkel gear (mask, etc.), and flippers. After keeping my daughter & I out of the water, while the rest of the tour were already snorkeling, we had to sit and wait for them to find equipment. But, none of the gear were child-size, even though they had plenty of time to ensure they had child-size equipment in their inventory. Additionally, they couldn't find flippers my size (I have average size feet, size 8). They kept giving me flippers too big or too small. After speaking with the cruise excursions desk, they refunded me half-of the cost. Which, I guess is ok, but still upset me. If she couldn't participate, we should receive a FULL REFUND!Wow. Such disorganization. For $80 tickets per person, I would expect MUCH MORE.