Silver Cloud Review

4.0 / 5.0
0 reviews

Silver Cloud - Failed to Meet Our Expectations

Review for the Eastern Caribbean Cruise on Silver Cloud

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Feb 2012

The on-board experience fell way below the pre-sale marketing hype. For example, the "personal butler" turns out to be a (beautifully uniformed) steward shared with a large number of other cabins. The "fridge stocked with your personal choices" was empty on arrival, and took hours, and a complaint, before it got stocked with even soft drinks. We could go on........

Our "veranda suite" (719) was disappointing, and badly designed with little stowage space. Very dated 90's decor. Chipped and marked suite furniture. Only ONE use-able electrical outlet!! Very dated bathroom with half-length (unusable) bath. Faded mirrors, etc, etc. Massive walk-in wardrobe, mostly floor space, which wasted the cabin space. Maintenance poor - mildew on bath grouting and bath seal, weatherstripping broken on outer door causing wind noise, etc. Flat screen TV with most channels taken up by company sales rubbish - BBC World News replaced with silly "Shopping Partner" TV sales blog.

Public spaces in better condition, but the same dated decor. Gym very small and smelly. Pool quite small and no swim jets. Two hot tubs but no way of turning the jets onto high speed!!

Cabin Review

At the time of writing in March 2012, this cabin is tired and looking its age. Chipped and worn furniture, fixtures and fittings. Mildewed grout. Faded mirrors. Missing weather strip on the external door causing the din to whip through. Only 1 electrical outlet.

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