Have never before complained about a cruise, but our experience, coupled with comments by veteran HAL cruisers on this same cruise, convinced us this was a disaster experience.
GENERAL APPEARANCE of Zaandam: Others commented on worn interiors (and even ship's exterior) so I won't repeat those criticisms.
CUISINE: Expected excellent cuisine but this was not the case. Menus repeated in second 14 day segment which was was not consistent with the way the "Explorer" format was explained. Very good food and wait staff in the 2 specialty restaurants but at these prices, meals should be of higher culinary and creative quality throughout ship. Desserts in MDR and Lido looked good, hyper infused with sugar, and unexciting in taste. The six people at our table often omitted desserts or took only a few bites.