We flew to San Juan the night before our cruise and used HiltonHonors points to stay at the Caribe Hilton. Convenient, clean, worked out fine. We left for the pier about noon. There was a long line, but special treatment for Crown & Anchor members and suite passengers got us onboard in about 30 minutes. We went to the windjammer and had lunch. At 2pm the cabins were ready, but our keys didn't open ours. Down to guest relations. New keys, still didn't work. Back to guest relations. This time they sent the repairpeople and the security folks who still couldn't get it open. The strike plate had come loose and somehow they got into the room and rebuilt the lock and then we were good to go. Our stateroom attendant was Ian and he was terrific. On the first port day we took our beach towels to the beach and returned to find fresh ones waiting for us. He was helpful, personable and gave us great service all week long.
We had my time dining and our waiter was Ishmael. We had a lot of fun bantering with him and his service was excellent. We enjoyed the concierge lounge and Reshma's helpful booking of specialty dining and shore excursions. Wished that we could have taken a beer back to our cabin while dressing for dinner though. The ice show was entertaining as was the opening night comedian and the Temptations tribute show. We didn't get to any others. We thought the Windjammer had some odd food choices at lunchtime, things like tripe stew: ew! But what we got was tasty and fine for a week. On the sea days they had lunch in the main dining room and that was really nice, especially the really wonderful salad bar. Wish they had that every day! We had breakfast on our balcony one morning, also ate breakfast in Portofino and the suite section of the main dining room. All great.
We did the Trunk Bay snorkeling excursion on St. Thomas (well, actually St. John) and the railroad on St. Kitts. I'd recommend both of them. Went to the beach via public bus on Aruba and walked around the town in Curacao. We worked out daily and think the gym could use updating. I signed up for yoga and was disappointed that we didn't have enough people to have the class. We ate in the main dining room every night but one (ate at Portofino...was delicious and relaxing). Wished there was a Chops or other specialty restaurant. All in all, it was a relaxing week. We felt pampered and would recommend this cruise.