One of the most expensive cruise I took and the least enjoyed and not worth the money. I have been on another small ship 2 times, the "Song Of Flower" and really enjoyed it not on the Spirit, I was happy to get off. After flying from S.F with 2 stops, arrived in Venice in the afternoon.
Nobody at the airport from Seaborne, took a taxi which dropped us on the side of the road where luggage was collected and papers checked. walked around 200 yards into a waterfront building,had hand luggage X rayed, walked out of building along pier around 400 yards to ship,( what if it had rained?) had papers checked in front of gangway, up to the ship, lined up to check in. There was a line of about 5-6 people in front of us with one person on a computer who did the check in, there were another 3 computers set up but not used. after 5-8 minutes another person came to help. I was told she was working in the Casino but had no clue of what she was doing, Now good 10 minutes had passed and we still in the line. Finally we got to the cabin,the beds were not set up as requested but they would be ready after dinner I was told. After more than 20 hours flight time I was looking to get something to eat and ended up on the back deck bar were I was told the only food that is available would be to eat here or cabin service.Seaborne praises itself of having the best food flooding around, there might be slight differences by the so called premium lines but I did not see any difference between the food or preparation on Seaborne and Oceana. A dab of Caviar in 7 days can not justify a cruise costing 3 times more besides a larger cabin. Its not the food but what is offered on this ship does not ad up.Drinks and wine are included but the wine is of such a cheap quality, Beringer White Zinfandel sells here in the store for $ 2,99,- a bottle and Mondavi Chardonnay is $5,69 a bottle. The reality behind their Propaganda looks very different.
The Wine glasses they have are " UNISEX " meaning same glass for White and Red wine.In every cheap "Hole in the Wall" they have a different glass for white and red. Better places have different glasses for different wines. Well, a White wine glass or Red wine glass would not have made much difference on their 2 Buck Chuck If you did not want to eat breakfast or lunch in the dining room there was only one other choice which is on the aft deck.The place looked like a cafe shop but with table cloth, has a small buffet and around 10 tables inside and outside. If it was warm, outside was full, if cold inside full. And the only alternative place to have dinner was this place but you needed to make reservation for it 48 hours in advance !!
During all the time on the ship I noticed the carpet by the door going into the dining room very greasy and dirty, but the last day in the morning they put a small throw rug over it.
Forget about the propaganda from Seaborne, not even one lines up on deck with white gloves when you come back. NO, this ship does not have a feel of being cozy, and it does not make up for it that the crew remembers your name.
A year ago we took a 9 day cruise with the Millennium and really enjoyed it. The food was just as good as on the Spirit. But only the Cabin Steward and the Dining room waiters remembered your name
Now I can only comment on the Spirit not on other Seaborne ships which might be different since they are newer and larger. But the Spirit was one of the least enjoyed ships out of 20 I have been on. Some were even smaller since they were on the rivers but even for one third of the price the cruise costs I would not get on the Spirit anymore.