We were 13 friends traveling together and chose Rccl Navigator of the Seas because one of the couples is a platinum member. I have been on approximately 12 Rccl cruises in the Caribbean and Europe and the experiences have been spotty at best. This was not one our best experiences. As a whole 11 of the 13 were very and 2 somewhat disappointed.
The ship looked and felt dirty. The carpets pretty much everywhere, chairs in the dining room and casino were dirty and worn. Our cabin furniture was soiled. Our friends with the Grand Suite had a sofa with soil and armrests that were dirty. The Grand suite toilet broke. Our other friends in a junior suite had no air. Rccl's anwser to that problem was a box fan. NOT KIDDING.
The food was mediocre at best. The service was great. Our waiter was really very attentive. The ports were ok although we did not like our 5 hour stay in Puerto Rico and our WHOLE day at the Rccl Labardee port. Five of us went down the Zip line which was fun and then nothing else interesting to do. We had to be back on board from Labardee at 4:30 but everything was dismantled and put back on board the ship by 2:30, it's a rip off.
The shows were ok, the comedian, last name Rogers was really good. The ice show was good but hasn't changed. We are all seasoned cruisers and this was voted our worse cruise. We usually go as a group and it's been decided we will try Princess next. Were pretty much done with Rccl. The brand is not what it use to be. There are to many choices to settle for poor, quality.