We have been on the Spirit for 3 or 4 times. In July 2012 we cruised to Alaska and the Spirit was as wonderful as ever. However we just returned from the Mexican Riviera on the Spirit again and what a difference.
We were traveling with 5 other couples, all past cruisers and all of us had similar complaints about dinner. The menu had been cut back drastically with fewer items to select from. Table service was TERRIBLE. The waiter seldom remembered from night to night what we liked to drink. Appetizers were often forgotten. Dishes were nearly "thrown" onto the table. Food was mostly never hot and on several nights meals were sent back to be reheated. Coffee was served long after desserts were delivered. Ice cream was served in Hot Dishes and was mostly melted when delivered. This continued even after we told the waiter.
We own a restaurant in Las Vegas and we know good quality food and good service. We also know what temperature cooked food should be held at too prevent spoilage. It is my opinion that neither was present on this cruise.
We have cruised only once on Norwegian Cruise Lines and will never do so again. I do not like "Free Style Dinning". I felt as if we were eating at "Denny's"! This experience was not much different. We have booked and paid for 2 more cruises in the next 2 months on different Carnival ships. If these upcoming cruise seem to be Carnivals new platform they will be loosing several good customers.
Beautiful City.. Wonderful people, Fantastic Beach along the Melecon