Hello,
after a week on the Eurodam and having already made cruises with other companies (princess, msc, royal caribbean ...), I would like to express my general dissatisfaction on the services provided and the relationship with the various teams:
- I had to report a problem with the bathroom : indeed impossible to have a constant temperature, especially in the shower (the water goes from cold to hot), despite several interventions, the problem has never been resolved;
- I had to report a problem with the bathroom : indeed impossible to have a constant temperature, especially in the shower (the water goes from cold to hot), despite several interventions, the problem has never been resolved;
- problem of evacuation of water in the sink in the bathroom: problem solved within 48 hours;
- mold in the bathroom, and hair on the floor;
- a persistent puddle at the bottom of the tub;
- Air conditioning is loud and the fan is installed just above the bed is not very nice to receive a - direct and prolonged fresh air on yourself;
- the cabin door to access the balcony is not practical at all: it is heavy to handle, take up much space on the balcony and does not in the open position and a sliding door (like all other companies) would more convenient and less dangerous;
- a tiny television in the cabin;