Crown Princess Review

Nice cruise - but could be improved

Review for the Southern Caribbean Cruise on Crown Princess
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beach1948
10+ Cruises • Age 70s

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Additional details

Sail Date: Feb 2012
Cabin: Balcony

My wife and I started cruising with Princess 12 years ago. This was our second cruise on Crown Princess (our first being 3 years ago). We took our family and had 4 balcony cabins on the Aloha deck. The ship is generally well maintained, although the carpeting and mattresses in the cabins seemed "tired" and in need of replacement.

MAJOR NEGATIVE - For the most part, the cruise was fun for all of us. The biggest negative for us involved the internet and the ship's other communication services. Unlike many people, my sons and I need to maintain business contacts during a cruise, and we are vitally dependent upon the internet. My internet bill on ships is typically several hundred dollars. On the Crown Princess, this service is the worst of any ships we have booked. Its internet speed is in virtual "freeze mode" while you are using it. Moreover, we are certain that we were billed for more time than we used. One son showed them that he was billed at the same time as charging drinks while dining in the dining room. Passenger services was not willing to make any adjustments of any kind. So, if use of the internet is important to you, you should book a competitor's ship or plan a land-based vacation. Unless Princess does better in this regard (or until I retire), it is doubtful that we will continue cruising with Princess.

EMBARKATION -- This process (once they began) was fairly smooth. We arrived early, so we had to wait a couple of hours before they let us start boarding at 1:00 p.m. We liked the fact that they let us go immediately to our cabins. With many other cruises, we have not been able to do this until mid or late afternoon. Our rooms were not completely ready. But, we would rather have this quick access to the rooms in order to change clothes, then let the room steward finish after we leave to get to the sun (and drinks) on the pool deck. Our luggage arrived in plenty of time for us to change for dinner.

Cabin Review

Balcony

Cabin BC

Clean, but carpet fading and mattresses sagging. Good view from balcony. Typical size for balcony stateroom on cruise ship (i.e. a bit cramped).

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