Just returned from a 10 sailing (Feb 6-16) on the Emerald Princess and luckily we were not on the norovirus ships that sailed the prior two days. We are a group of 10 and nobody in our group got sick.
We had sailed on the Grand Princess 5 years ago and enjoyed it very much. This time, overall we had a great time(hey you are on vacation) but there was no WOW moments.
It seems that Princess has cut back on staffing to the point that it is having a negative impact on on the crew and on passengers. Our cabin steward was fine, but nothing special. He had 16 rooms he was responsible for and he did his job. Nothing extra and he did not speak unless he was spoken too. Another couple traveling with us had horrible service from their cabin steward. This cabin steward is responsible for 20 cabins.
Cabin was great. The only downside which has been mention often was balcony visible from all decks above you