My wife and I recently completed a 24 day Southern/Western Caribbean cruise on Holland America's MS Maasdam.
While we really enjoyed the ports of call and many of the excursions, the Holland America's embarkation in Ft Lauderdale and the Maasdam itself left something to be desired.
Embarkation was chaos at its worst. The HA shore staff seemed confused and very disorganized. For comparision, we recently completed a cruise on an RCL ship that carried five times the passengers of the Maasdam; the embarkation process for that RCL ship seemed much smoother and organized.
We were in and oceanview cabin on the lower promenade deck.
The biggest issues were noise from the galley area above us and at 4:00 am when all the deck chairs on our deck were dragged to their locations.