Arcadia Cruise Review by Ken 153: Disappointing Cruise
Overall Member Rating
I agree with all that 'graham 100' has said about his leg to Dubai.
To start with the boarding organisation in Southampton was chaotic.
The cabin was very clean and tidy - we had a good steward in Peter.
The TV was about a 15" flatscreen which was pathetically poor together with the service it gave.
The ship and decor could have done with some attention but overall it was satisfactory.
The food in the Main restaurant was very inconsistent ranging from good to inedible. The Belverdere had fresher food but limited choice.
We have cruised on Arcadia before and the food standards were much higher.
Generally speaking the restaurant service was not good - the waiters were poorly trained and rarely smiled. Their supervision was almost non-existent. The drinks were fairly priced and the bar service was good.
The Captain's 'Cocktail Party' was held in the enclosed swimming pool which was highly inappropriate/too small. The free wines were More awful/undrinkable and we opted for a g and t. We had a glimpse of the Captain when he said a few words which was more than some experienced. We didn't bother to subject ourselves to the second 'party'.
The elusive Captain was spotted twice when most of the passengers were on excursions! His officers were also rarely seen.
The excursion programme was mostly a disaster according to most we spoke to. We had two 50% refunds because the excursions were disastrous.
The guy that gave the pre-excursion talks was partly to blame because his information/photos were years out of date. The coaches used in Aqaba and Egypt were old and dirty - something P&O should have checked.
There were some good speakers but some should never been allowed on board.
The entertainment provided was mixed with a few good acts but mostly they were ruined by poor direction/sound control. The regular group The Headliners (Headbangers)danced quite well but their singing was dreadful.
P&O's cost cutting I suspect was mostly to blame for this average and disappointing cruise. P&O are not the only cruise line that is falling into the same trap probably promoted by accountants! Less
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Afternoon tea anyone?