Although the Crystal Symphony is older than the Seabourn Sojorn we last sailed on, the ship is maintained in top condition. Beautiful inside and out with amazing attention to detail. With about 900 passengers, we never felt crowded in this spacious vessel.
The Captain and crew were wonderful, although the no handshake policy was a little strange, no matter how much sense it makes. It felt a little odd. Maybe you could post hand sanitizers just past the receiving line? But, the crew were courteous, industrious, and efficient.
The main dining room was a little less formal than Seabourn or Regent but still elegant. And, the maitre'd made special desserts several evenings which were great. Grand Mariner souffle, cheeries jubilee, bananas foster, viola!! And, a special filled birthday cake for one of our tablemates who were all wonderful. We sat with 3 other couples and their presence made the meatimes special.
We picked cabin 9001 on a rec. from a Cruise Critic reviewer. It gave us an unobstructed forward view as we went thru the canal. It was also covered and shielded us from the sun which was important since the transit took all day. Those stuck out on the decks were getting too much sun. The room was small compared to Seabourn and Regent but adequate.