This was our first cruise with Norwegian, which included a balcony room. We had 11169. Jaime was our room attendant, he was wonderful, always smiling, and willing to assist whenever asked. We asked him to remove the items from our mini fridge so we could use for our own soda and water bottles. You can pack in your checked bag bottles of water and/or soda. We're big water drinkers so it was very convenient to have them refrigerated. Our room was tidied up it seems all the time. The cabin itself was great. I loved the new curvy style and the storage room was incredible. We had 3 big bags and once you lifted the mattress you could store whatever you needed to. There was also storage in the curvey couch behind the cushions and pull out drawers. This was the first cruise we'd been on where you actually had enough room you could put away all your stuff and have room leftover to stretch out. The shower was very nice, enough room for any shampoo or razors or whatever you needed. But as all cruise lines, the showers could use a little shelf for women so we could shave our legs without having to be an acrobat. We did appreciate the toilet and shower being separate and that there was a curtain separating both from the main room. If whoever you're with in your balcony went to the deck you had plenty of privacy. The deck was great, plenty of room with 2 chairs and a little table. We enjoyed sitting out there ever night. Leaving the sliding door open was nice most nights, except when it was humid, the room would get sticky. Although I did love the sound of the ocean...
The Jazz lounge was awesome, we were there nightly. The Blue Man Group and Stars show was equally awesome. We were well entertained whenever we wanted to be.
The drinks we thought were overpriced. The best deals were the tastings. We did go to a martini tasting, 5 martini's in an hour were an awesome deal.
The buffet was good, a bit crowded at times. We were disappointed there were no late night buffets and room service lacked selection late at night. Most mornings we'd have fruit and muffins delivered to our room. We'd sit on the balcony and enjoy the views.
My husband and I both like to workout so we indulged in the spa pass which allowed us entry into the gym and spa areas. Well worth it! The jacuzzi's were great, plenty of room. The heated loungers were hard to access sometimes. The lounge area on the back patio of the spa was impossible to get a lounger. Supposedly there was a 30 minute limit, but nobody followed the rule and there was no enforcement by the staff. That was irritating to say the least. Some people would camp out there the entire day. The spa staff was nice, they did need to be better at refilling the cups and water supplies.