This was my first experience on a large ship. It was also the first time I was told more than once that we had 4500 passengers on board as a reason things were done as they were done. Not an excuse in my estimation.
I am not a person that complains about anything much on cruises, but I was very disappointed in this "new" ships layout and how some things were handled. The look of the ship was excellent. It should look nice and clean because it's new. The staff and service on board were excellent. No complaints about any of that.
My question is "who in world designed this ship and what were they thinking?"