Grand Princess Review

3.5 / 5.0
1,601 reviews

Grand Princess...Still not very grand

Review for the Southern Caribbean Cruise on Grand Princess
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RexJanes
10+ Cruises • Age 70s

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Sail Date: Jan 2012

We booked a 14 day cruise on the Grand Princess from 1.21.12-2.04.12 which in reality was two 7 day cruises back to back.

Embarcation was a breeze in view of our "elite status" on Princess. However, after the first seven days we were required to disembark and then return to the ship (customs requirement, not Princess)

We booked an inside cabin (Lido 220). The first three nights were miserable. The pool in the front of the ship is adjacent to the cabin and they were repeatedly filling/emptying the pool or something that made horrific pipe noises all night. We discussed with the front desk numerous times however they were essentially non caring. We did receive a letter from Terrence Rossouw (Customer Relations Manager) stating they will contact us if an "alternative stateroom becomes available". Of course there were empty cabins and continued to get the usual passive aggressive response from the front desk. After the third night, the pipe noises abated, however there is a current generator on the front pool. When you push the button, it generates a current you swim against. Of course, that is open 12 hours a day and again much noise and vibration in the room from this.

Cabin Review

Cabin I

We booked an inside cabin (Lido 220). The first three nights were miserable. The pool in the front of the ship is adjacent to the cabin and they were repeatedly filling/emptying the pool or something that made horrific pipe noises all night. We discussed with the front desk numerous times however they were essentially non caring. We did receive a letter from Terrence Rossouw (Customer Relations Manager) stating they will contact us if an "alternative stateroom becomes available". Of course there were empty cabins and continued to get the usual passive aggressive response from the front desk. After the third night, the pipe noises abated, however there is a current generator on the front pool. When you push the button, it generates a current you swim against. Of course, that is open 12 hours a day and again much noise and vibration in the room from this.

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