This was probably at least the 20th cruise we have taken, many with P&O. We sailed with Ventura last in February 2011. Some unpleasant surprises for us this year.
On the ship itself more sunbeds have been crammed into every available space. Our favoured very small area had 7 beds last year and 10 this time..far too many for the space.
Changing sterling into dollars is now a nono. Historically P&O always set a fair price. This year it was a fixed 1.42$ to £1 when the tourist rate was $1.50. The buy/sell margin was also excessive.