I want to first state the expedition quality of this cruise was fantastic. The scientists onboard, lectures, zodiac tours and landings were beyond wonderful. The cabin was equal to any onboard Holland America or a Viking or Avalon river cruise. The cabin did not compete with Celebrity suites. However, the breakfast and lunch buffet were always cold. This was true even if you went to the dinning room immediately upon opening. Room service also suffered from cold food. Eggs ordered off the menu were brought to the table over done or under cooked. Tapas served in the Observation Lounge were still frozen. I just didn't understand the lack of quality food on a cruise that was this costly.
Coffee was hit or miss. Some lattes were right on and then the next might be undrinkable. Wine included with meals was pleasant.
Dinner selections on the menu were difficult to interpret. Sometimes the items were lost in translation. We did find that there was a "secret" menu. If you gave 24 hours advance notice, you could get an Indian dinner or lamb chops, lobster and other entries. The risotto was poorly executed anytime it was on the menu.
I also had a difficult time wrapping my head around a Silversea practice of auctioning off the chart from the cruise (signed by the staff) for thousands of dollars. When we asked where the money goes to we were told it goes towards clothing, entertainment and shore excursions for the crew. When fellow passengers asked "which" crew, the expedition leader did not give a clear answer. On our cruise, a record was set and a gentleman paid $11,500 for the chart. This guy had won the auction on the Arctic and wanted to have the Antarctic "side by side".