We've made six cruises on the Queen Vic and all in all they have been enjoyable and met our expectations for food, service, safety , and entertainment. However, our last two cruises on the Queen Victoria have been less than satisfactory, as much for the attitude of the ship's staff as the specifics of our displeasure.
Seems there is a trend aboard the Victoria toward "hucksterism" in the Spa...the selling of promises of loosing eight inches off the waste, unheard of physical improvements, and such, if only you'll buy these expensive products and services. They really have no shame. All the while the Spa staff ignores basic care and attention of the fitness center; spa shower shoes are cleaned by the staff in the sink in the restroom/sauna; blinds on windows are broken, the chiller in the water cooler is broken, rap music blairs, towels and wipes are not available, the list goes on!
Meanwhile down below, the beautiful Queens Room, once home to perhaps the best ballroom dancing at sea, has been taken over by "dance clubs" or groups seeking a dance teaching platform at sea. The result is the ballroom is no longer a venue for the casual passenger to have social dance but home to competition dancers wishing to impress the world. It's saddening to see couples, once quite at home dancing in the Queens room, disappear night after night and give way to "wanna be" Dancing with the Stars and dance students.
All that said, the good news is Queen Vic (and Cunard) do so much right and hold to so many wonderful seagoing traditions that they still can claim a unique niche that has had us coming back to them and other Cunard ships. We only wish they would remember those traditions and put the breaks on what appears a downward spiral. Unfortunitly the spiral will continue unless the ship's staff musters more than a big "Oh, Ho-Hum" which is all I got.