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Norwegian Jade Cruise Review by Sylvia

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Norwegian Jade
Norwegian Jade
Member Name: Sylvia
Cruise Date: January 2012
Embarkation: other
Destination: Canary Islands
Cabin Category: IA
Cabin Number: 10067
Booking Method: Local Travel Agency
See More About: Norwegian Jade Cruise Reviews | Canary Islands Cruise Reviews | NCL Cruise Deals
Member Rating   3.0 out of 5+
Dining 1.0
Public Rooms 5.0
Cabins 4.0
Entertainment 2.0
Spa & Fitness 2.0
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 4.0
Service 1.0
Value-for-Money 2.0
Rates 1.0
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Ship Facts: Norwegian Jade Review (by Cruise Critic!) | Norwegian Jade Deck Plans
Beautiful ship but that's as far as it goes.
Don't get me wrong, we had a great time. The room was very nice and our cabin staff were excellent nothing was too much trouble. However, in the restaurants the service was awful, most times we went to the main dining room or Alazar which is a smaller restaurant with more or less the same menu. Usually we didn't wait too long to be seated, but after that it was awful. On one occasion we entered the dining room at 7.10pm and were still waiting for our main course at 8.05pm which meant rushing the rest of our meal to get to the 8.30 show. The waiting staff take your order eventually, get your drinks eventually and then do a sponsored walk to the kitchen and back with the food. The whole system is far too slow with the chef's getting the blame apparently not the fact that there is not enough staff to do all the jobs. The Blue Lagoon was the same even at lunch time the wait was unacceptable. On the other hand if you wish to pay the cover charge for the other restaurants the service was excellent (I wonder why?)

NCL add 16.5% "Gratuity" to everything you buy plus 8% European tax when in port, this makes everything very expensive especially when they are charging so much for a beer in the first place.

Entertainment is excellent in the theatre but the other entertainment in the

Atrium and Bar City was not good, although these people are excellent at what they do it was the same thing every night song by song. Guys and Doll and Soundbites were diabolical every night.

We had several days at sea but the only time there was a film on in the lounge was a port day (strange.

Rodolfo(Rod) in Tankards was a great guy he knew all his customers by name and was always a happy chappy.

The only other thing I would say is that there are naked people in the sauna. you have been warned.

Publication Date: 02/01/12
Read the Canary Islands ports review by Sylvia
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