While this was our first cruise....we are experienced travelers. We knew there would be a learning curve to go through and had open minds when we booked.
First thing I would say.....the rooms that are illustrated in the NCL brochure look nothing like the actual product. No bright colored striped bed covers and neat furniture. The room was clean. We had a balcony room and the glass on the balcony was dirty.
The bathroom sink had a large piece missing and some dents in the walls.
We were in cabin 10606.
It was not even close to what we saw in the NCL brochure.
The sink was chipped....walls had dents and the glass on the outer
balcony was dirty and grimy.
We asked for softer pillows but were told they were only
available in the suites.
Amazing!