This was our first Oceania Cruise. We booked it because we were curious about the Western Caribbean ports as well as the new mid-sized ships with Oceania.
Despite delaying embarkation by a couple of hours due to a coastguard inspection, things went quickly and smoothly. We found the decor very pleasing and relaxing. The calm and quiet of this ship is beyond anything we have ever experienced. The age of fellow cruises is probably an influence. The cabins are spacious with adequate storage, flat screen TV complete w/dvd. Large bathrooms, however with bathtub, the shower gets "cheated" a bit, and w/shower head directly in the middle we found the shower a little difficult at times. Would have preferred tub/shower combo like on the Princess Mini-suites. Enjoyed the Bvulgari toiletries.
Food and Dining:
The Terrace Cafe is a self-service venue offering great breakfast selections (although we noted they did not have a waffle station). We didn't fine the mid-day selections as enticing, and tended to enjoy the Waves grill mid-day. They had great pannini, burgers, hot dogs, salads and an adjacent ice cream station. We tried all the specialty restaurants except red ginger (not asian fare fans). Pollo was good, but my husband had the worst prime rib he'd ever had there. Jaques was great with impeccable service. Toscana has a menue that is nearly overwhelming, the room is odd, lighting is off, and where we were seated, staff were running in to the slanted windows/curtains to serve us. Service there was a bit iffy, with some of our dishes arriving a little cooler than we would have liked. Service in the Grand Dining Room was excellent. The food choices there varied and were unusual--they have three selections offered every night--New York Strip, Rotissiere Chicken, and Poached Salmon, and I substituted those on several nights. Overall rating of the food would be good to very good. The dessert selections left us wanting for something else. At times we felt like staff in each of the dining venues were trying to remove our table service before we had finished eating--if you didn't have fork in hand they assumed you were finished.
Our attendants introduced themselves the first day. After that, we rarely saw them. I left a note asking for a foam pillow which arrived promptly. Our room was tidy. Turn-down service was a little late for us on a couple of occassions.
It was amazingly quiet--I have to say most of the time we didn't realize we were at sea, and we rarely heard any commotion/movement around our cabin. The beds are beyond wonderful, and the linens are impeccable.
Hate to say it, but we did not indulge. We enjoyed the peace and quiet of our stateroom, watched several DVDs, and retired early each night.
For the first time in my cruising life, I could always find a suitable pool side lounge chair when I wanted one. Pool area also quiet/subdued; pool staff attentive/available.
We booked concierge level partly because of the in-room computer; however--the wireless service is not adequate to use the computer in the staterooms. Internet service was fair to good in the computer lab and in several common areas on the ship, but stateroom service is essentially not existant, and we feel it shouldn't be advertised as an amenity.
Cell Phone Service:
Worked great all the time on the ship. Important to us as we are self-employed and need to stay in touch w/our business.
Went OK. We were delays slightly by non-US citizens not showing up to clear customs at 7am as they were instructed, and Oceania kept paging them overhead. Once we were cleared, we were off the ship and through customs with our luggage in less than 20 mins. Getting a cab was a little dicey as there were 6 ships disembarking the same morning, but we got to the airport in plenty of time. This also caused a huge backup in check-in at the airport, it took 45 mins+ to clear security. Fortunately, we were not pressed for time as others were--word to the wise, allow plenty of time for a flight out of MIA.