First let me say that we have cruised on Royal Caribbean for 12 of our 15 trips and think that they have a pretty good product. It has been about 3 years since traveling with Royal and some of the venue's have appeared to have slipped some in quality.
OVERALL:
The staff is still very friendly and eager to offer their best effort in the most part. There are a few folks that make a minor effort but those were few and far apart. The ship is in need of a little TLC as she is showing a little wear and tear in the carpeting and furniture in some of the venues.
Great room, very quiet, no rooms across the hall and fairly close to the forward elevators.