We arrived in SJU a day early and stayed at the Conrad Condado. It was decent but the bathroom door is only a sliding door, not much privacy. Dinner was at Orozco's, a few blocks down. The service was great but the Mofongo was only ok. It was tasteless.

Embarkation was a bit of a mess. We arrived at 10:45am but the porter service didn't start until 11:30am. Check in took only about 10 minutes. After that, we were herded to an area in the terminal with chairs and told to wait. We waited until 1pm, until the doors were opened. Meanwhile, the terminal filled with people and tempers were flaring because there was no information or updates.

Our room attendant, Stephen, was fantastic. Our hump-room Junior Suite was comfortable and spacious. Read more