Buenos Aires to Valpariso January 2, 2012: food, service, activities, and communications between Cruise Director, staff and guests falls short for a 5 star cruise.

The Celebrity Infinity was nicely remodeled and had the same layout as the Solstice. It was clean and the stateroom service was good - although others on the trip had problems getting towels. My complaints were

- Celebrity representatives that I called prior to leaving the U.S. told us boarding time was 4 pm with the ship leaving at 7 pm. So we arrived at 4:30 pm only to discover that 4:45 pm was last call and when we got on board, they were conducting their safety drill - so we not only didn't know where to go in case of an emergency, we had to stand still on the gangway until they finished the safety test. We were upset about the incorrect boarding time as we would have liked to have boarded earlier, enjoyed lunch and attended many of the state room and ship tours they provided on that day only. Instead, we were rushed on board and then had to wait for luggage. Oh, and the boarding pass we printed out didn't show the boarding time or the Pier Terminal number and taxi drivers had difficulty finding the correct terminal - it is a confusing commercial pier in Buenos Aires. Read more