The MSC Splendida surpassed our expectations.
The embarkation process was a bit disorganized and took a while and most people sat in the hot waiting room for a few hours, but we walked around the city so for us, it was not too bad.
We were happily surprised to have been upgraded from an inside cabin to a balcony room and the room was very nice! Everything was clean and the balcony and view were stunning. The one negative is the closet was a bit small.
The ship itself is beautiful and clean. The style is very Italian and dramatic and everything is constantly being cleaned and polished.
The food was decent, sometimes good but always well presented. Room service breakfast was small but tasty, and the restaurant and buffet always had a pretty good selection.
Some people on board felt a bit nickled and dimed, as one has to pay for any type of beverage including water in the restaurants (with the exception of complimentary coffee, tea, and "juice" during breakfast). The buffet has free water, coffee and tea at all times it is open. Other things like gelato have a charge as well. As Europeans though, we are used to paying for drinks, so it was not a problem.
The excursions were not very good for the price, but the places where the ship docked were exciting and beautiful.
The shows were colorful and interesting. For the more conservative, the costumes of the dancers were little more than a thong and tiny jacket, so perhaps not for children. It was impressive how with so many languages aboard, they were able to entertain everyone quite well.
Disembarkation went very smoothly and quickly.
Overall we were very pleased at the value and experience aboard the MSC Splendida and cannot wait for our next trip!