The MSC Splendida surpassed our expectations.
The embarkation process was a bit disorganized and took a while and most people sat in the hot waiting room for a few hours, but we walked around the city so for us, it was not too bad.
We were happily surprised to have been upgraded from an inside cabin to a balcony room and the room was very nice! Everything was clean and the balcony and view were stunning. The one negative is the closet was a bit small.