As a yearly cruiser and believer that the best bang in the travel industry for your dollar is spent on a cruise, I regretfully have to say that Costa is not on my list of companies to travel with ever again.
While I would say the ship was everything it was supposed to be, and the ports of call were as described and expected. I would still have to say that the Procedure that things happen is far different from any other cruise I have been on and on the very first night of our 10 day trip, knew I would not be happy.
#1 - Departure. We waited 3 hours for 10 people, from Germany, that were late. Our 9pm Departure was waited for and never happened. We didn't get the information until 10:30pm that we would be waiting for them. - We did shove off finally at 11:53pm - right before our first day expired.