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Costa Serena Cruise Review by Jazzy Mae

Home > Reviews > Member Reviews > Costa Serena Cruise Review by Jazzy Mae
Costa Serena
Costa Serena
Member Name: Jazzy Mae
Cruise Date: November 2011
Embarkation: Venice
Destination: Transatlantic
Cabin Category: E5
Cabin Number:
Booking Method: Local Travel Agency
See More About: Costa Serena Cruise Reviews | Transatlantic Cruise Reviews | Costa Cruise Deals
Member Rating   2.0 out of 5+
Dining 2.0
Public Rooms 1.0
Cabins 4.0
Entertainment 2.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 3.0
Service 3.0
Value-for-Money 2.0
Rates 3.0
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Ship Facts: Costa Serena Review (by Cruise Critic!) | Costa Serena Deck Plans
Average
The embarkation went smooth; we waited only a couple of hours.

When we entered the boat, I was really surprised how strange it was, almost to say ugly. The interior is colorful, with so many different designs, a lot of plastic and lights. We did not even bother to go to the front office as it was crowded.

The staff spoke very poor English so we managed to get around due to our previous cruise experience.

The entertainment was cheap and too fussy, only the light show in the main theatre was great.

The SAMSARA SPA was nice (the interior), a bit crowded, but really liked it. But the pools were just awful. It was cold so they were all closed on the ceiling. The entire interior was yellow and green, full of plastic and linoleum and awfully plastic flowers. Even I am a smoker, I found it really strange you could smoke in a closed pool area. Also there was food served in the area (as well as prepared somewhere close by) so the smell of chloral, grilled food and smoking was not a great pool experience.

The outside area of the top decks was as if you were on a ferry - empty blue steel all around and some chairs bucked up. Nothing special and really not appealing to spend your time there.

The rooms were great, we had a balcony one and was really happy with it.

The food in the main dining room was mediocre, the service was good. I really like trying out new food but there were often moments when I just did not even want to taste what was given on the plate. Not to mention the food in the self service restaurant -- was just like a company cafeteria. As I cruised the Royal Caribbean before, I expected to have a variety of food throughout the day but this was not the case -- you had it at specific hours and if you could not make it, you were to order room service or wait for the next meal. Also, there were no free soft drinks on the boat -- except water, and you could not find it in a lot of places -- guess they are trying to increase the beverage consumption on board.

We spoke to some of the bar staff -- they were not happy campers, all coming from third world countries and some of them earning less than 1000 USD per month including tips for all the hard work they do!

The ports we visited were ok -- our choice, but would definitely move Bari out of the list. The place we liked the most, in Greece, we stayed really short, only for a couple of hours.

All in all, a pretty average cruise experience and if I have not cruised on other companies before, I would be pretty disappointed with cruising and would probably not do it so soon again.

Publication Date: 01/20/12
Read the Transatlantic ports review by Jazzy Mae
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