Carnival Destiny Review

3.5 / 5.0
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Will not cruise with Carnival again!

Review for the Bahamas Cruise on Carnival Destiny
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Treeza
2-5 Cruises • Age 60s

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Sail Date: Nov 2011

My husband and I was on this cruise for business and leisure. I am a health care provider that to re-certify I need to gain certain amounts of education in my chosen field. We receive educational credits by attending professional organizations meetings. These meetings are usually held in a hotel in a major city for several days. One of the organizations I belong to decided to have a "Learning at Sea" cruise. I thought this sounded fun, and a great way for my husband to accompany me and not be bored while I was attending the meeting. There were approximately 250 people in our group.

I upgraded to a wrap around balcony, about an extra $1000. The cabin was comfortable and roomy, although a little dated, and had plenty of storage space. I didn't intend on spending much time in there. It's the balcony that I was looking forward to. Absolutely awesome! Great views, lots of space, loungers, chairs and tables. I couldn't wait to have breakfast watching the sunrise, lunch while reading a book on a lounger, romantic dinner for two, drinks at sunset etc etc

Here comes the downer ... every day I received a note on the bed basically stating: please do not use your balcony from between x am and x pm. The shortest amount of time was 4 hours the most 8 hours. I went to guest services everyday, with basically the same complaint. I have paid extra money for the use of this balcony and now you are telling me I can't use it. Every day they apologized and said it wouldn't happen again, and of course it did. When I arrived home I wrote a letter to customer services and let them know how unhappy I was. I received an email back stating that they "we regret that you are upset" and stating that ships need to be cleaned and painted 365 days a year and it was for my own safety. I feel that if that is the case Carnival needs to have a note attached to the planning stages of your cruise to make you aware that "if you choose to rent this cabin you will only be able to use the balcony at certain hours of the day". Let's face if they did that would I have chose that cabin ....... NO!

Cabin Review

Odd shape due to being on the corner of the ship with the wrap around balcony. The color scheme was really out dated but it didn't bother us in the least. 2 closets with ample space for the two of us. Plenty of drawer space too. The bed was a kingsize, small couch and table. Dresser with large mirror and TV. The bathroom was fine. Again dated, but it served its purpose. I thought the shower was quite sizable considering we were on a ship.

The balcony was awesome. Two loungers, two chairs and two small tables. The balcony was large enough to have several people over for a small get together.

DOWNSIDE. Every day there was a note left on the bed for us not to use the balcony between certain hours of the day. The shortest amount of time was 4 hours the longest 8. When paying for a premium balcony the least I expect is being able to use it. I complained several times to guest services, actually make that everyday. I also wrote to customer services when I retured home. There answer was basically, we regret that you are upset, but we don't care!

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