New Year's Eve Cruise on Explorer of the Seas: Explorer of the Seas Cruise Review by cruisetraveldance
Overall Member Rating
New Year's Eve Cruise on Explorer of the Seas
Embarkation: New York (Manhattan)
There were very good musicians onboard, we like the Latin band Mambo Cliente and the Filipino quartet called New Version the most. Unfortunately they were assigned to two very tiny lounges to play most of the time. Mambo Cliente played at the Aquarium Lounge the most while The New Version Quartet played at the Dizzy Lounge the most. Both lounges were too small to accommodate the number of passengers who wanted to dance.
NYE celebration: well done with all the novelty and free champagne, the Promenade was flooded with people, luckily no stampede....
The less than perfects: dining room food quality was less than perfect, it was good, but we felt the cut back. Fish served were not top quality fish, meat dishes were good, but again, did not feel like AAA grade. The buffet food was even less appealing and always crowded. Not enough server to clean the table (since we just got off the Emerald Princess's xmas cruise, that was such a cultural shock to have such a huge difference in the food and service quality). They freq made public announcement asking passengers to leave their table when they were done so other passengers can have a seat. That was so annoying and prob a major design fraud.
Activities: outdoor activities were plentiful, but limited to weather as the ship sails out from Bayonne. Indoor activities were limited, we were surprised there were no line dance nor dance lessons on the last sea days, making the last day so boring as we were not shoppers. It seems RCCL is always pushing people to buy buy buy. I did buy some stuff from the stores, including two pairs of costume earrings. When I noticed one pair was defected, I took it back and wanted a refund (right away on the same day), I was told they cannot do a refund, and I had to buy something else more expensive. I did, but the clerk was doing a refund first for the defected item (then why was I told no refund) and then another sales slip for the new item.
Internet : A major disappointment, first of all, we cannot have wifi in the cabin, we have to be in the public rooms where it was a hot spot to do our emails and internet surfing. Secondly, its slow (OK, its slow probably on other ships too) and to log on you need at least 2-3 minutes, if you realized you were not getting the internet, you wasted 2-3 minutes time (at 65 cents a minute). I bought a package (at 55 cents a minute), and two occasions, before my package ran out, I was charged additional money for internet access. I had to go to Guest Service, line up, and talked to an agent so he can revert the charge. That was such a waste of time. Lastly, on the last day, from mid afternoon, internet service was off and on often. From 10 pm, virtually no internet service. I still had over $12 worth of internet time left, which I intended to use on the last day to check weather and possible flight delays. Guess what, no internet service on the disembarkation day neither, what a scam. I wrote a complain letter, brought it to the Guest Service, and was only told that it will be handed to the appropriate department.
Earlier in the cruise, we wrote a suggestion to have the Maharajas lounge to house the two music groups (Mamba Cliente, and New Version Quartet) for listening and dancing pleasure as the other lounges (Aquarium, Dizzy) were too small to accommodate people who wanted to enjoy the music and did a little bit of dancing. Someone called us the last day from Guest Relation, and asked if I were the one who wrote the suggestion, I said yes, and that was it. No action was taken, no additional words were said, so what was the point of having us writing comments?
Port: Bayonne really has nothing to offer, its difficult to get to, and nothing to do if you want to go out after registration.
Port: Port Canaveral has nothing to offer at the terminal, you either have to take a taxi to a beach or join an excursion Less
Cabin review: N Interior Stateroom
We had an inside cabin. An older, small (20"?) and big and clunky TV with very poor image quality, glad I am not a TV person. Good thing is their interactive program that allows us to check our account, that was when we discovered we were charged excessive amount for our internet usage when we still have money left in our internet package. We called the front desk, was told they would look at it, but we still had to visit the front desk to get it rectified.Not enough closet space to hang our clothing, its probably enough for only one person. Shower has curvy doors, better than shower curtain. Sink water pressure is too slow. Other than these it was fine.Read All Interior Stateroom (N) Reviews >>
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