I have sailed from Cape Liberty twice previously and the process was tolerable (multiple sheds and shuttle bus). However, this time the process was not good. Embarkation: Luggage was falling out of the bins when being transported to the ship. Took over an hour to arrive at the check-in counter; lines for different loyalty tiers were not managed well. Disembarkation: Luggage was stationed in the second shed but shuttle bus dropped us off in the first shed. Long walk to find luggage. Many luggage handlers and porters took the day 'off' as it was Christmas Eve; porters who did show up were overworked and it was difficult to find an available porter. Only four customs agents but the lines moved reasonably well.
The Silouette is lovely. I took this cruise to experience an "S-Class" ship and was not disappointed. However, I still prefer the Constellation or the little, now-departed Mercury. Will be happy to sail again on an "S-Class" ship but the port and itinerary will dictate future cruise selections.
We experienced some high seas; I thought the ship rode well (mid ship, deck 7); others disagreed.
Same issues as expressed previously: lack of storage drawers in non-suite cabins; cabinetry over bed too high for many passengers, need for additional elevators.
The bathroom was well done. Balcony chaise lounge chairs were comfortable and were the hammocks and wicker Lawn chairs; rented cabanas were generally empty. Liked the many areas for quiet time. Furnishings throughout the ship were nice except the chairs in the main dining room: too heavy, too deep and too wide.
The Cruise Critic group did a cabin crawl which was great because we viewed several categories. All cabins except suites and accessible cabins are laid out the same. Concierge and Aqua Class had upgraded shower plumbing. The accessible cabins were impressive and indicated that much thought was put into the design.
Did not explore the specialty restaurants as I feel food should be outstanding regarding of venue when cruising a premium line. Food was good in the main dining room but no real WOW factor as in years past.
Officers and staff were wonderful as is the Celebrity hallmark. Entertainment was as to be expected. The holiday decorations in the atrium were beautiful.
Ports of calls were good: six ships in St. Maarten but it didn't feel crowded.