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Carnival Glory Cruise Review by Charleyann

Home > Reviews > Member Reviews > Carnival Glory Cruise Review by Charleyann
Carnival Glory
Carnival Glory
Member Name: Charleyann
Cruise Date: December 2011
Embarkation: Miami
Destination: Eastern Caribbean
Cabin Category: 8A
Cabin Number: 6207
Booking Method: Cruise Line
See More About: Carnival Glory Cruise Reviews | Eastern Caribbean Cruise Reviews | Carnival Cruise Deals
Member Rating   5.0 out of 5+
Dining 4.0
Public Rooms 5+
Cabins 2.0
Entertainment 5+
Spa & Fitness 5.0
Family & Children (By Age Group)
        16+ 5+
Shore Excursions 5+
Embarkation 5.0
Service 5.0
Value-for-Money 5+
Rates 4.0
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Ship Facts: Carnival Glory Review (by Cruise Critic!) | Carnival Glory Deck Plans
Christmas and New Years on the Carnival Glory
My son and I boarded the Carnival Glory on Dec. 18/11. This was immediately following a cruise on Disney's new Dream ship. We were complete Carnival fans but The Disney Dream upped the Playing field.This was our second Disney cruise and we finished our 9th cruise with Carnival since Dec. /08 !

A little about myself and son. My son is 16 years old. He has cystic fibrosis and is immune compromised. his goal is too reach platinum before he is 17 years old ....His 10th cruise is booked for March / 2011. He is gonna make it if the new changes don't come into play before then...

Me, a single parent with a severe knee injury that required two surgeries in the past year and a knee replacement in March and after our cruise. I use a wheelchair/ scooter and had an accessible cabin....

Now, to our review:

We boarded the Glory at around 3pm on Dec. 18/11 . We flew in from Orlando after exiting the Disney Dream. My son I went directly to our cabin to unload carry ons and medical equipments , medications and to do aerosol treatments and chest physiotherapy. These are both life-substaining therapies . We were in for a surprise. Inside my son found a bag of medications . Complete with needles in the closet. On the night there were needles toppers , wrappers and tags. Inside the stand were garbage , with crumpled papers....My son took the meds down to guest services. guest services immediately called up and said they were sending someone to talk to me. And check the room.

House keeping floor manager came in and viewed the rooms. He found more wrappers and needle toppers on the carpet and mirrored cabinet. He apologized and said the room would get a good cleaning AFTER we went for supper! I non the less thanked him. It was obvious the stands of cabinet hadn 't been wiped down or the closets or selling, etc....Room wasn't vacuumed properly either. The room Steward came in and blamed it on his assistant. Also said there was a coast guard inspection so they were busy. he said , this was not good and left. He too promised a good cleaning while we went to dinner. Not impressed. 3pm and plenty of time to get the room clean. My son being immune compromised was exposed already from someone who was obvious sick as well. This is not Carnival from our previous 7 cruises.

Next I stepped into the bathroom. My son had found more meds in a drawer and had taken them to guest services.... The toilet was disgustingly dirty. I blew a lid and called guest services again. My son was not using this bathroom and potentially putting himself at risk....This is when it hit ceiling! cabin Steward had the nerve to come into the room , yell and demand I NOT contact guest services as they were coming down on him. I put my hand up and told him to stop. That my child's life was more important then his job and told him to leave. I called guest services and told them what the cabin steward just said.....told guest services they were very lucky it was a 16 years child with medical knowledge who found the meds and needles because had it been a small child, the circumstances could have been fatal.....

The room was cleaned after we had gone for dinner. Supervisor came by later to check the room and apology once again. I told her I felt awkward and uncomfortable with this room steward. He had been completely in the wrong . We had to keep him however and we all just avoided one another the entire 8 nights. The steward was spoken too and written up. He acknowledged his wrong doing and told to give us 110 percent the. Rest of the cruise. I will admit he did and there were no room problems, except for when we changed cabin for the second leg of our cruise. he gave us dirty looks and would not help us move any back. We had friends help and let it go.....

Want honesty folks? I removed his gratuity. His lack of regard for my child spoke volumes....

The rest of the cruise during the first leg was extraordinary , especially for my son Jacob. My son last year wanted to take the behind the scene tour. I couldn't walk and he wasn't 18 years so , he was told to come back when he was older....Guess they didn't realize CF was fatal and that tomorrow was not a given......

Anyway, a friend of Josh, the cruise director heard the story. Debbie contacted Josh and explained the situation. Josh arranged some incredible things during this b2b cruise. He created extraordinary memories and made a sick child, laugh , love and live it up! He reserved front row seats for "Rock On", after the show he took him on stage and introduced him to the singers and dancers and arranged to have a professional photographer take pictures! Next Josh introduced Jacob to Cesar the stage director. They let Jacob sit in the perch above the stage to watch the show from behind the curtains and see how it comes together , during the later seating. The course of the next two weeks Jacob got to meet the captain in the bridge. Everyone was shocked when the captain gave Jacob his hat! More photos were taken and jaws dropped when the captain invited Jacob to watch the ship pull out of port. Unheard of before by all accounts. Jacob was told he was welcomed back at any time!!!, My son had a grin ear to ear.....he had a bad two months with two hospitalization and a chest infection which wouldn't clear. Josh , took him away from all that. From doctors, hospitals and painful procedures......I can never thank the crew of the Glory. the good trumped the bad....

During the second leg of cruise we moved to cabin 2470 . It was huge with two picture windows but with severe vibration problem which caused things to dance off tables and stands and one night a 6 foot plastic light panel off the ceiling and half over my bed as I lay sleeping !!!! Carnival gave us all along the. Back of the ship a percentage off our next cruise and and an onboard credit. it was so bad noise wise , that sleep was impossible. The rattling and banging was almost unbearable. Engine problems were to blame and I guess Carnival knew the New Years cruise was an expensive one and gave without anyone asking ! Happy New Year !!!!!

I personally didn't care for the new menu. Mind you the food was good and delicious and IMO better then Disney cruise lines but i missed the old stuff. Why fix what was not broken? at least to me anyway....

The entertainment was awesome.I loved the shows , Rock On and Living in American.

I got a second heaping doing b2b ! My son Jacob got to do the morning show live with Josh the cruise director , his assistant Misty and Deyonce. They are making a copy for him. The New Years celebration was awesome. I loved the free champagne , the balloon drop for a free cruise and the countdown party on the lido deck. My son got to go on stage for the countdown and help throw out beads ! forgot to mention Ziggy, he too was part of Josh's team and helped to create the magic...The Christmas show as usual made me cry. Especially the staff when they come with lighted candles.....

I loved our port of calls. St. Maarten, St. Thomas, San Juan.....the hills and mountains, all I could think of was the the song " The Hills are alive with the sound of music" . They were all so festive and beautiful during the Christmas holidays.

For excursions in St. Maarten we did a 5 hour island tour on ATV's. We did both sides of the island and did popular beaches etc. I felt completely safe here...

In St. Thomas we did a Sea turtle excursion to Christmas Island. Snorkeled over a shipwrecked and swam with turtles swimming by or feeding at the reefs. This was well worth every penny!

In San Juan we did our only Carnival sponsored excursion . It was called San Juan favorites and we loved going to the Rainforest with an amazing and beautiful waterfall and then the forts. This was a favorite of my son 's although he felt we needed more time! Our tour guide Charlos was very knowledgeable and made excursion that much better...

in Grand Turk and this being our third visit to the port we just did Margaritaville and the beach. Took some time to Send emails and pictures compliments of Margaritaville.....

Our western intinery

was nice as well. In Cozumel we went to Chankanaab Park. We did the Sea lion and Manatee interaction/swim. We were suppose to do the Dolphin dive as well but were given wrong times and we had we done it it we would have missed the ship. We were give a voucher to donut again it the next year. It is a good thing we had a cruise booked or we would have been out of luck! This is unusual for this park to do this. Been three times and they are usually very organized. During the

sea lion interaction the photographer never showed up....lost what would have been beautiful

shots....

A tip for taxis , watch your fares. Some drivers double your fare and then take tips on top. One tried this on us, but haven been in Cozumel seven times , I knew better!

In Ocho Rios we did the Grande Sunset Resort. It was an all inclusive . Beautiful grounds, pools beaches, water toys , food drinks...all included. It was priced reasonable but be careful, my son had his IPhone 4 stolen. It was his fault for setting it down, but at the same time we were never a foot away from our bags when it was taken. Make sure you are insured. We were and can replace the phone...not my son's pictures but at least his phone...

In Grand Cayman we did sea wavers to Sting Ray City , Rum Point Beach and across the waters at speeds of our own choosing . This was my son's all time favorite. The next day we hurt like , there were no tomorrow! However, Jacob wants to do it all over again. Hmmm"....not me! Lol

This is the end, these are strictly my own opinions. In the end the good balanced the bad and it was an enjoyable cruise. I found a few cranky staff in room service and other areas but it was

Christmas and they weren't with family and most likely wanted to be home. Understandable ! Thanks Carnival for making dreams come true and making this one of my son's best a d most memorable Christmas!

Charley and Jacob

Publication Date: 01/08/12
Read the Eastern Caribbean ports review by Charleyann
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