Firstly, let me say this is the first time I have felt compelled to write a review in 14 cruises.

We flew to Istanbul on Oct 25 after spending 3 weeks in Holland, arriving later afternoon and proceeded directly onto the Constellation. We were immediately told there was an issue on board from the previous cruise re Norovirus and we would be able to go to our cabins around 5pm after the ship had been disinfected.

When we arrived at our cabin, we were very disappointed to find that while the towels and linens had been changed.....not much else had happened to our cabin. The bathroom was just plain dirty. The shower was ugly, the mirrors spotted with water marks, the air vent had dust balls hanging from it, the tile in the floor cracked and rust everywhere around the door frames, the shower curtain had to be changed and a few other unmentionable things hanging about. (pictures) We asked our cabin bathroom to be cleaned while we were unpacking but it soon became obvious that more than the bathroom needed to be cleaned, with the closets and drawers disgusting. Unfortunately we had to ask for the bathroom to be re cleaned and physically show the staff area by area where the problems were. Read more