Embarkation was efficient, Destinations were really good But from there it went south really quick. Starting with the buffet, The first day it was really good, Especially the seafood pasta salad with squid. I thought we were in for a real treat. So after lunch we decided to tour the ship and stumbled onto the main dining room. We decided to enter through the doors to take a peak when we were rudely yelled at by the Mater D (Sorry for the mispelling) to leave. Our initial reaction was "Wow, That was shocking, He could have handled it differently. He was an Italian with a huge attitude and bad manners. I thought from that point this guy can kiss his tip goodby!
The first night we ate in the main restaraunt and both my wife and I had the French onion soup thinking that it should be a good choice. That was a big mistake!
I took my first spoon full and lost my appetite right at the get-go. I called over the waiter and he offered up a salad as an alternative which I reluctantly accepted. Shortly after the same Mater D came running up to my table apologizing for the terrible soup and insisted to make it up with another menu choice. My first thought was he needed a Huge breath mint as his breath was that of halitosis. At that point my Dinner was ruined and we left immediately.
Moving forward we really enjoyed our destinations, Which were Grand Cayman, Routan, Key West and Cozumel.
The ship was very clean, The bartender "Leo" was excellent, But the Italians and europeans working on the ship treated my Wife and I like second class citizens. Specifically Customer Service. (NOTE: Customer Service is not a term that is understood on this ship) I almost got into a tussle with a Euro in the Casino after winning a $500.00 jackpot on the Wheel of fortune machine that he had left a couple of minutes prior. Funny thing is that the Italian Employees on this ship must not realize that their Employer is Carnival International and it is an AMERICAN Company that owns it. I reflect back to how I was treated by many of their staff and get a laugh at who is paying their paycheck.
This Cruise was a nightmare. After our bad experience in the dining room on the first night we opted for the Buffets, But they closed at 8:00pm and the remaining choices were pizza and salad OR salad and pizza, Take your pick!!
So, In reviewing the Buffets I will start with Breakfast which the choices were smoked salmon and a Tilapia wrapped pickle "Really"? I can see that the Euros may have a palet for that but not us Yanks. Note to Costa, You are cruising out of Ft. Lauderdale, It would only make sense to design the menu around the preferences of American cuisine, Correct? Breakfast was only good if you had the omlette which had huge lines or the fruit. Either way, It was not good.
Now we go to Lunch. Bottom line it was terrible. The squid salad was served daily without change and every day it got a little more distastful and rotten as the week progressed.
In summary of this waste of money, I would only recommend that people who are considering a cruise with Costa, To spend it with a Cruise line that really knows how to treat their Customers. IE: Royal Carribean or Princess.
One Very Disappointed Yankee!