As first-time cruisers, we were obviously new to the whole experience, therefore it was all a lot of fun to explore the ship and get used to cruise life. Add to that fact that we had perfect weather during the entire cruise, we were with our two college-age kids for Christmas and that everybody was in the holiday spirit, we have mostly good things to say about the whole trip.
First the good. The staff aboard the Norwegian Sun was incredible. We did not encounter one situation of anyone being anything but helpful, professional and friendly. These people are well-trained and genuinely good folks.
Our balcony cabin was fine. The bathroom is small and you'll get to know your shower curtain intimately, but no complaints. Everything was clean and our steward was amazing and cleaning and chatting it up with us. Nice guy!