This was the third cruise for me and the Missus on Crystal. We were on the Harmony (still our favorite) and the Serenity. First time on the Symphony.
The Symphony is on the far side of 15 years now. Here and there, you can see the wear and tear on the ship after years of steady cruising. But it's still one of the best of the small liners - and we like 'em small. An older ship develops certain idiosyncrasies that come with age. The level of service that comes with this particular cruise line made up for that, mostly.
Check-in was unusual, at least for me. I've been so used to checking in at the pier, and the Symphony's was held in the Starlight Room. The lines were less than orderly but check-in was quick.
Cabin 7012: forward on the Promenade Deck, port side. Unobstructed views, no balcony. Subject to ship's motion because it is a forward cabin. Subject to noise from the ship's theater (Galaxy Lounge) at any time of day or evening, either for a scheduled performance or for crew rehearsals. Not a large cabin. Closet space between bathroom and sleeping area, which made it difficult to access the closet when companion/spouse is sleeping next to it.