They said they would not be ready until 1:30, but they were ready just before 1:00. Our Cove Balcony room was great! We had the two twins pushed together to make a King. We had a couch, which converted as a bed at night. Another bed came out of the ceiling above the couch. Plenty of storage. Didn't realize it until Day 4 that there were two huge drawers below the couch/bed. Two closets for hanging clothes, another closet of just shelves. The vanity had 5 more smaller drawers, and some small shelves on the other side of the safe. There are also 2 more small storage on either side of the King bed. We used the bottom of their stocked mini frig to store some of the sodas we brought. I was really worried about the Cove Balcony. It was great! It had 2 chairs and a side table. I loved being so close to the water. No issues with the chairs getting wet or us getting sprayed on. The life boats above us shaded most of the day sun, but we did get evening sun. It rained one day, and we were able to sit on our balcony and didn't get wet...because of the life boats being there. Only downside of the Cove Balcony is when your neighbors slam their balcony doors. They don't mean to do it, they just close hard, so you have to make an effort to close it softly yourself...really loud and not fun at midnight. The beds were very comfortable. Did not wake up one time with a back ache. However, once I got home, the back aches started up again. I need a new bed! They have a blow dryer in the room, but it's not so great(short cord, and doesn't get that hot). I will bring my own next time. I liked that the TV now has the menu for the entire week to view. It was nice not having to go up to the dining room each day to see what they were having that night. Oh, and no clocks in the rooms, and only two outlets. No issue with noise from our room. Loved that were were very close to elevators, and the laundry room which was($3/wash and $3/dry and has an iron). Our room guy, Antonio, called us by name every time he saw us.