We arrived at the port in San Diego at around 11:30 a.m. and though there was a line we were aboard the Oosterdam in good time. We didn't have to wait for our cabin like on other ships. We went straight to our cabin, dropped off our stuff and headed for the Lido deck. The food was ready and waiting for us. My luggage was in the cabin when we returned from lunch, but my companion had to wait until 4:45 p.m. for hers. The cruise to Hawaii took four days and was relaxing except that we did not receive any water in our stateroom the first three days. We thought that they didn't provide it in the stateroom anymore, until there was two bottles in the room on the fourth day along with a receipt for three bottles that we never received. I couldn't find the cabin steward so I returned the water to the front desk and requested that no more be left in the stateroom for the rest of the cruise. The next day we returned to the stateroom to find a bottle of water with a receipt for two more bottles. Once again I took the water to the front desk and requested our bill be corrected, which it was. When I returned to the cabin I left the cabin steward a note requesting the removal of all items in the mini bar so we were not charged for anything else. He complied.
As I stated, the cruise to Hawaii was relaxing, but on the cruise back it seemed as though the number of children doubled in size. I was told by another passenger that most of them were children of the crew, which I could not substantiate. I certainly hope that Holland America does not risk the loss of paying customers in this way. The unsupervised children took over the pool and all three of the hot tubs. At one time there was an elderly person with a noodle in the deep end of the pool and the kids were jumping in the water on both sides of him. Another time a child in the hot tub was splashing people as they practiced line dancing. The aft pool is for adults only, but it is outside and the air temperature stayed in the 50's and 60's. The aft pool should be for the children; it is even decorated for them.
The shore excursions were organized and informative. The food in open seating was excellent on some nights, but bad on other nights. Service after the first night was excellent. We had Gede as our server after the first night and we requested him every night until the end of the cruise. We took a cruise to the Panama Canal a couple of years ago on the Zuiderdam and was very impressed with the food. I guess your can't judge by cruise lines, you have to judge each ship on it's own merit.
The shows were good, especially the Oosterdam singers and dancers. I would have liked to see more of them.
We were scheduled for disembarkation between 9:50 and 10:00 a.m. but were called around 9:10 and went directly off the ship. Easiest disembarkation ever.
When I returned home I checked my credit card account online and was again charged $12.03 for the mini bar, that was empty since day four. Never again.