We arrived in SJU on Saturday and we were booked into 2 hotels due to issues. Caribe Hilton and the El San Juan. We are dinner at a Tapanyaki restaurant at the El San Juan. Better restaurants in the El San Juan vs Caribe.
Arrived around 12:30 and dropped off luggage. Was told it would be there in 2 hours. It arrived in 3 and we were able to unpack prior to the life boat drill. Other family didn't get their suitcases until 8pm. I am not sure if it was because we were on deck 2 vs. deck 7.
Embarkation was long. I stood in the line for priority "Diamond/Emerald" status. The person put you in other lines. I stood in a line with 2 people in front of me. The person checking in must not have had correct paperwork or something since it took forever. Nor do I think she had priority status. I felt you were just put in a line. The other family had 2 separate check ins and finished before the person in front of me got to the desk. I made a comment and was told the ship didn't sail till 8. I said yes I know that but our group had checked in and we wanted to do a group picture which didn't happen. It took me about 25-30 min to check in.
Room was fine but needs updating along with the bathrooms. There was enough hangars in the room. We were in the middle of the ship so the bumpiness wasn't bad at all. We had the same rooms last year.