We took the Costa Concordia Western Mediterranean cruise over Christmas and boarded in Savona.
Boarding in Savona was smooth and efficient - could not have been better. Luggage was in our room before we reached there.
We took an outside-view cabin. The room was spacious but untidy. The sheets were unclean, pillow had stains and the bathroom drains were blocked. We needed to make frantic calls and the first day went in getting the room habitable. We were disappointed as we did not have such an experience with Costa before.
The food was reasonably good. We preferred the dine-in option at breakfast and lunch to the buffet option. The ship was so full that there was complete disorder on many days during breakfast and lunchtime buffet - many of our co-passengers were very unhappy.
The evening entertainment was quite good. My daughter enjoyed many of the shows and the quality was enjoyable. In contrast, the kids club (SquokClub) was not as good. The staff were few for the number of children and with the different age groups and nationalities grouped together, it was not as engaging as we had experienced on prior Costa trips.
The ports we stopped at included Marseilles, Barcelona, Mallorca, Palermo, Malta and Rome - we did not take any of the excursions and managed to tour the cities on our own without any difficulty.
We took the spa at Samsara - very relaxing experience and enjoyed it thoroughly.
The crew overall were very humble and polite - they made up for all the shortfall during the trip.
In summary, an average experience - could have been much better though.