Found Ventura a bit grubby. Ate in East on first nite, nothing special! We were allocating dining in the Baytree restaurant so ate there on the second nite and found hair in my food. So that put us off. We then ate mostly in the buffett or Waterside, the food there was very nice. On the second week we gave the Baytree another try, and guess, found hair in my food again! I was sent two letters of apology to our stateroom saying they had written to head office in Southhampton to 'investigate' how hair could have ended up in the food. Come on, it came off someones head in the kitchen.
The staff on board do work very hard although there was an air of discontent, the Philopino staff are being paid in dollors and the Indian staff are getting British pounds. Not very fair.
Do review your on board account frequently as we had been billed for room service we did not receive.
Whilst chatting with one of the hospitality managers, More
I mentioned that housekeeping of public areas, ie: the pool areas, decks, toilets, casino was lacking, especially the smoking areas, ashtrays never emptied, banana and orange peels lying about for hours and staff just walking past them. Tissue paper and hand towels covered the floor of toilets. Yes the dirty, iresponsibe passengers were guilty of this but I still expect it to be cleaned for the rest of us.
Found the spa very nice and used it frequently, until one day I seen 4 male crew shaving in the steam room and tapping the razors against the seats. Disgusting.
We booked 3 trips, snorkling with turtles in Barbados, Bob Sleigh at Mystic mountain in Jamaica and the helicopter trip in St Lucia. Really enjoyed each. We did our own thing via local taxi's at the other stops. One took us to Hawksbill resort in Antigua, would really recommend this. For $40 you can have a day pass, including all drinks, food and water sports. Also the beach to yourself. Bonaire was a waste of time. Missed Grand Turk as the captain could not dock ship, if he had been American the ship would have docked. This meant 3 days at sea, not happy!
Entertainment was so so, but I do expect this on cruise ships. Try getting the attention of the waiters for a drink, they spent most of the time watching the entertainment.
The main let down on this cruise were the fellow passengers, hard faced and very rough. I had spoke with guests who had sailed on Ventura previously, some 4 times, but they agreed that standards had slipped and would not travel on her again.
Was led to beleive this was a 4* ship, maybe a 3* with 2* service.
Would I travel on P&O's Ventura again? No never
Would I recommend P&O. No, we shall stick with Cunard or Fred Olsen Less