I have been on several cruises and this was the worst cruise I have ever been on. There was no safety muster, MSC has no regard for passenger safety.
There was sewer in the cold water on the 3rd day out and MSC never alerted the passengers of this health hazard. When we called it in, the said they were having a "technical difficulty" and not to drink the water. After talking with other passengers we found out that they also had sewer coming out of their shower heads and in their faucets. MSC never notified anyone of the danger. Later in the day the water was clear but was completely saturated with bleach. Still no notice to passengers. There was a sewer smell in the hall every morning. This ship should have returned to port with those kinds of problems, especially after putting all the passengers in danger.
On top of that the food was awful! You would have thought that an Italian Cruise line could at least make good Italian food. Every thing was over cooked and over salted. We were glad to go to port so we could get some decent food.
Ship staff does not speak much English and are arrogant and rude. Entertainment was awful, I have seen better at my daughter's junior high school play. Embarking and disembarking was disorganized and made many passengers angry. Quebec was especially a disaster, making senior citizens and disabled people stand in the rain because the crew could not get it organized. Complaints fell on death ears. STAY AWAY from MSC Cruises!!