To start, I don't really want people to think that I am complaining about RCCL. They have given us many years of pleasurable vacations, and was are very first cruise.
This last cruise we came off of, was really just to big!
To start, the Embarkation and disembarkation was really good and in check.The process went very quickly as other reviewers stated before traveling.
The room was ready at 1:00PM as usual. The central park balcony was very nice and pretty quiet. It was beautiful to see the trees out there and real birds flying around between the plants and trees. Also, RCCL has bird sounds piped in as well. In the evenings they have crickets chirping.We did miss the ocean balcony though. It will remind you of a hotel lobby in some respects. Are cabin steward was fantastic!
The Concierge lounge and servers/bartenders were excellent as well.
The entertainment on board was superior to their other ships.
We met some very nice people on-board, and usually ate specialty dining each evening, since we know how the food usually is in main dining. Just what we enjoy doing and are tastes. We enjoy the intimacy and each others company more than the horse and pony shows with the food(?) in the main dining.
After meeting these fine people on-board and taking in a show (comedy)we all were talking and they mentioned how RCCL main ding and food as changed over the years. We really hadn't thought it had but gave it a shot on I believe the 5th evening ( The second formal night).
We were all dressed up and were really ready for main dining( 2nd seating at 8:30 ). We got to main dining maitre d and said that we hadn't been eating in main dining the entire cruise and in specialty, but would lie to enjoy are guests company on formal night.
The maitre d asked us to wait. We waited for 20-30 minutes and he came back with another member of the staff, we waited another 10 minutes until he found a table for us...It's now 9:15pm. He came back and said he found a table all the way in the back by the galley( Horrible and unacceptable ), and all the way on the other side away from our guests.
To top it off there was an empty table right next to our friends and the party we were mingling with and socializing. They stated to the maitre d that no one had been at that table the entire cruise, and also the server stated the same. The maitre d stated that we couldn't sit there because there was another group already scheduled to sit there! EVEN THOUGH THEY HAVEN'T BEEN THERE THE ENTIRE CRUISE. Finally he stated that we could sit there but if they came in to eat we would have to get up! I couldn't believe what I was hearing!
First of all, being Diamond Plus, and if this is the way they are treating us...how are they treating others at lower tiers?? We went to guest relations to speak to someone else about this, and now it's 9:30 ish. The man there got someone on the phone in main dining and she stated that if we came back up that we would have to start with the ENTREE being that this is where they were currently at in the meal! Again, I couldn't believe this!
I asked if there was any way to get into a specialty restaurant? The man got us in to Giovanni's. At this point I really didn't care where we were going to eat, but neither of us had an appetite at this point. This really was a point in the cruise where we felt that maybe we just out grew Royal Caribbean... Who knows?
The main( Adult Pool ) was horrible as well. We like the location better than on other ships, but they need to figure out how to make it a full pool like other ships, instead of a Large Whirlpool, like others have mentioned in reviews.
The food in specialty restaurants( Excellent ) The Rita's Catina ( Fun and Worth the extra cost )
The show on the back of ship we never saw because it was either always raining and forever rescheduled or the divers were always getting hurt. We here it's good.
Very good and pleasant.