We typically cruise luxury cruise lines but took this cruise to be with friends. Food was pretty good and they accommodated our dining restrictions very well.
Ship was WAY TOO BIG for our taste. When we arrived in port, two other ships were right behind dumping over 11,000 cruise passengers on the island. It's not a good way to see a port. Great way to see cruise passengers shopping trinket stores.
We were excited to experience the dolphins on Tortola from our port on St Thomas. 30 minutes with dolphins. 6 1/2 hours of getting there and waiting around. Tour description said 5 1/2 hours. Nasty, nasty ferry boat from St. Thomas to Tortola. Diesel fumes were very strong (with very limited outside seating), bathrooms with backed up toilets. Had to wait 30 minutes to disembark at St Thomas for unloading of baggage first. And another hour waiting to go through Immigration. After I reported this to Shore Excursion Office, they followed up with an apologetic phone call and a card promising to contact the tour company. The End.
Other tours were nice. Island roads are more pot holes than surface. But that is to be expected.
And also to be expected are lots of people on board. waiting in lines. bumping into others. Your eggs get cold waiting in line for the bacon.
Cabin steward was very accommodating. Sometimes in dining areas, staff would just point when you questioned where something was instead of getting it or taking you there.
We didn't receive all the concierge class benefits like priority boarding or disembarking. Did get use of plastic binoculars and a give of a plastic carry bag.
I guess for the money ($849) it was a heck of a deal. Just too darn many people for my taste.
I prefer the all-inclusive cruises where you don't feel nickeled and dimed. Although I have to say we did enjoy great value on this particular cruise. I don't like the automatic gratuity. Gratuity is for good service, not just automatically added. Although I do see their reasoning.