Business must be so good for Royal Caribbean that they no longer think it is necessary to treat their passengers with any sense of caring. We arrived at the port at about 1:00PM to find an incredibly long check in line outside of the terminal. After waiting on this line for 1 hour 45 minutes we found that it was just to check our baggage. Then we had to get on an even longer line to actually check in. In total we waited in the heat of the day with no water made available and no information for a total of 3 and 1/2 hours. We later heard rumors of a stow-a-way on board from the previous cruise causing the delay in boarding. Now we do understand that things like this can happen but it is the way these problems are handled that defines a company. People were literally passing out on line and no one from RCCL was there to help. Once on board, not one word of explanation or apology.
For a 10 year old ship, we thought the Adventure looked pretty good. Our cabin and the pubic areas were always immaculate. We appreciated the limited smoking areas and passengers seemed to mostly respect the signs. We enjoyed the rock climbing wall and in-line skating but the hours were too limited and were sometimes closed for one reason or other. The crew was friendly and polite as typical on RCCL cruises.
Overall the meals were mediocre with some better than others. Since we do not eat meat, maybe we are not a good judge but the carnivores at our table were not thrilled with the food either. We did not eat at the specialty restaurants.
The big disappointment for us was that we could never seem to find a piece of ripe fruit. The melons and papaya had the texture of crunchy apples with the flavor of ...well nothing. The dining room was pleasant with beautiful live music. The service was excellent.
There were a couple of comedians who we found very entertaining. The ice show was great. The "Temptations" tribute group were just o.k. even though I'm a big fan of 60's music.
We are not big on organized tours but we arranged a private tour on St. Lucia with another couple we met on board. Since it was not a good beach day, it was a pleasant and informative way to spend a few hours. On the rest of the islands, Barbados, St. Martin, Antigua, St. Croix, we spent the day at the beach. They were all beautiful with calm warm water. We had read some bad stuff about St. Croix but we found the beach (a short walk from the Ship) to be clean and safe. When we returned to San Juan we went to Pinones for a few hours. It's a beautiful area but sadly littered with lots of garbage. The cultural center where the boardwalk trail starts is not much more more than a shack selling a few CD's. We were able to leave our luggage there while we walked the trail. You can also rent bikes there if you wish.
It seemed like everyone was leaving the ship at the same time and it took at least an hour to get off. Last year we cruised on the Oasis with twice the number of passengers and it took 5 minutes to disembark.
We had a nice time on the cruise but RCCL needs to show a little more respect and caring for its customers. After all, there's lots of competition our there.